Eight Quarters is committed to making your online experience an enjoyable one, from the moment you visit our website through to the enjoyment of your purchases. If you can't find an answer to your question here, please don't hesitate to contact us via sales@eightquarters.com.au.
WHERE CAN I SEE YOUR PRODUCTS ON DISPLAY?
We have a network of several retail stockists where you can view our range of products. Please refer to the Stockists page on our website to find a showroom closest to you.
WHERE CAN I PURCHASE YOUR PRODUCTS? CAN I PURCHASE DIRECTLY FROM EIGHT QUARTERS?
We are a wholesaler so we do not sell directly to the public. However, for details of where you can purchase our products at a retail stockist closest to you, please visit the Stockists page on our website. We are more than happy to help you find the right product, so feel free to contact us on sales@eightquarters.com.au for any assistance.
WHAT IF I NEED TO EXCHANGE, RETURN OR CANCEL AN ORDER?
For all enquiries with regards to changes to your purchase, please contact the original store you purchased your items from. They will be able to assist you with the best course of action.
WHAT SORT OF WARRANTY DO YOU OFFER?
Eight Quarters is proud of our products and offer a 5-year manufacturer’s warranty on basins and a 1-year manufacturer’s warranty on wastes. For more details please refer to our Warranty policy.
HOW CAN I BECOME A STOCKIST?
If you are interested in becoming an Eight Quarters stockist please e-mail us at sales@eightquarters.com.au, provide your contact details and our sales staff will be in touch.
I'M HAVING TROUBLE LOGGING IN TO THE SITE
Make sure you use the email address you supplied when you first registered with us. Make sure you type in your password correctly. If you're still having trouble, try clearing your temporary internet files ("cookies") and trying again. If you're still not able to sign in, click the "Forgot your password?" link and fill in your e-mail address to request a new password.
WHAT PERSONAL INFORMATION OF MINE DO YOU STORE AND/OR SHARE?
Eight Quarters is committed to providing quality services to you. Our Privacy policy outlines in detail our ongoing obligations to you with respect to how your personal information is collected, used and shared when you visit eightquarters.com.au.
HOW DO I GET IN TOUCH?
The team at Eight Quarters are here to provide you with more information or answer any questions you may have. We'd love to hear from you! Contact us using our website contact form or e-mail sales@eightquarters.com.au.